Frequently Asked Questions

OPEN HOURS
9.00am-4.30pm Monday-Friday

WAREHOUSE LOCATION
We are an Online Store based on the Sunshine Coast, Queensland, Australia. 

Local Pick Ups (for Pre-Paid Orders)

By Appointment

Island Style Clothing HQ
3/38 Lysaght Street
COOLUM BEACH   QLD   4573
Phone 0498 116 390 or email info@islandstyleclothing.com.au

SHIPPING TIMES
Orders despatched daily if paid by 3.00pm (Queensland time - EST)

Regular Post  4-10 business days  Australia wide (longer for country areas)
Express Post  1-2 business days  Australia wide (longer for country areas)
(excluding weekends or public holidays)

World Wide Shipping
Calculated automatically at check out.

PAYMENT
Our website accepts Credit Cards, Bank deposit, Cash on local pick ups, Paypal and Afterpay* (coming soon Student Beans). 
(Afterpay is available in Australia only)

TROUBLE SHOOTING
If you are experiencing trouble placing an order online - please send your order details to email info@islandstyleclothing.com.au 

CAN'T LOCATE YOUR PARCEL
1:  Check your tracking number online (if you can't find the email please check your spam folder)
2:  Check your letterbox, front door, behind a pot plant etc. Often couriers will place in a safe spot out of sight if you are not home.
3:  Contact Courier - their direct numbers are on email confirmation
4:  Still no luck contact us and we will try and locate your parcel

RETAIL OUTLETS
We stock a few retail outlets - email info@islandstyleclothing.com.au to find the nearest one to you. 

RETURNS/EXCHANGES
Please see more details on the Returns/Exchanges page (click here).

BULK PURCHASES
Bulk Discount pricing starts minimum 20 pieces
Follow this link for BULK DISCOUNTS

WHOLESALE ENQUIRIES
For legitimate Resellers
Follow this link for WHOLESALE 

CUSTOM SHIRTS
For Custom clothing / uniforms
Follow this link for CUSTOM CLOTHING 

ADD LOGOS
To Add Logos - for Clubs, Groups, Uniforms
Follow this link for ADD LOGOS