Frequently Asked Questions

OPEN HOURS
9.30am-4.00pm Monday-Friday

PHYSICAL SHOPS
We are an ONLINE STORE ONLY based on the Sunshine Coast, Queensland, Australia. We do not currently have any physical stores. We are not insured for public visits.
STRICTLY ONLINE STORE ONLY * NO SHOP FRONT * NO PICK UPS FROM WAREHOUSE

SHIPPING TIMES
Orders despatched daily paid by 2.30pm (Queensland time )

Regular Post  4-10 days  Australia wide (longer for country areas)
Express Post  1-2 days  Australia wide (longer for country areas)
(excluding weekends or public holidays)

PAYMENT
Our website accepts credit cards, paypal and Afterpay*. Email orders are welcome if you have trouble checking out online. We must REGISTER an account, when purchasing as this is easier for us to help you with your order if your details all recorded. Thank you.
(Afterpay is available in Australia only)

RETURNS/EXCHANGES
Please see more details on the Returns/Exchanges page (click here).

BULK PURCHASES
Bulk Discount pricing starts minimum 25 pieces.
Follow this link for BULK DISCOUNTS