Returns / Exchanges
As long as products are returned to us in new condition, with tags and their original packaging within 28 days we are happy to exchange garments for different sizes. Please note that you are responsible for the costs of returning any items to us, but we make no charge to mail exchanged items back to you via Express Courier service within Australia. However, any exchanges for overseas deliveries will attract a flat rate fee of $25 AUD.
However if you need the exchange quickly please purchase correct size and select EXPRESS Shipping. Then return your original item for refund.
Returns can be posted to:
Please ensure you include a copy of your Invoice, or a letter to identify your name and order number. If returning goods for a refund we will credit the card originally used to place your order within 5 working days of receipt of your goods. Your refund will cover the cost of items returned, but not the original freight charge.
Goods returned outside the specified 28 days period, will be accepted if received here up to 8 weeks (max 56 days) after purchase if not worn, but will attract an Admin and Restocking Charge of $10 so any refund or exchange value will be reduced accordingly. We also reserve the right to refund at the current prices of products returned after 28 days.
Within Australia: 0498 116 390
Outside Australia: +61 498 116 390