Terms and Conditions

Terms of Service

All services provided by Island Style Clothing Pty Ltd automatically apply the conditions as outlined in the Island Style Clothing Pty Ltd Terms of Service.

How to Order

Ordering with Island Style Clothing is easy. Just browse our extensive range of quality goods, then add to cart. Follow the step-by-step checkout process including your delivery address and contact details, along with required specifications for your selected payment method. 

Payment Methods

Island Style Clothing Pty Ltd offers multiple payment options:

Paypal and Afterpay (via website)
Credit Card (via website) We accept Visa or Mastercard. No Amex or Diners Card.                                                                                                                                                
Direct Deposit
Cash and/or Credit Card on Pick Up (Visa and Mastercard exclusive)

Full details are provided when you place an order.

Cancelling an Order

If you wish to cancel an order, simply contact us. You will receive a full refund, provided the order has not been dispatched.

Out of Stock Items

We endeavour to have your item/s in stock, however, sometimes an item/s will run out. We will inform you immediately if your choice is unavailable and an estimated time frame of delivery delay. If out of stock items have already been paid for in full, we will offer you a full refund using the same method of payment that was used to purchase the products, or you may choose an alternative item we have in stock. Any discrepencies will be reconcilled when choosing an alternative item. We apologise for any inconveniences caused.

Postage and Packaging

We use Regular Mail, Tracked Mail or Express Post by Australia Post or TOLL Courier services for all of our deliveries. You will be notified via email of any tracking information attached to your order so you are able to easily follow the progress of your order online. 

Delivery Times

Orders are dispatched daily - providing they are paid by 2.30 pm AEST 
Regular Post: 4-10 BUSINESS days Australia wide (may take longer for country/rural areas)
Express Post: 1-2 BUSINESS days Australia wide (may take longer for country/rural areas)

Please note: BUSINESS days exclude weekends and public holidays.

International Shipping 

For international shipping, all prices are calculated by weight. Once you have added your item/s to your cart and proceed to check out, shipping costs will be automatically corrected. Any discrepancies regarding your shipping price will be dealt with immediately. 

International Customs Duty / Taxes & GST / VAT

Customs Duties, Taxes, GST and/or VAT may be applicable to delivery within some countries. It is the responsibility of the customer to pay these fees upon the goods arriving in the country. Please check with your local country laws regarding these fees. 

If there are any delivery delays on your product, for example out of stock items that we have under production, then we will contact you by phone or email to advise you of this delay.

Returns Policy

The Island Style Clothing Pty Ltd philosophy is 'customer satisfaction'. If you are unhappy with the goods ordered, you have 28 days to return the item to Island Style Clothing Pty Ltd. Please note that the original cost of postage will not be refunded for change of mind. Return postage charges are the responsibility of the customer. In the event of an order being incorrect or faulty, we will immediately exchange the item for you without any extra postal charges.

PLEASE carefully check the sizing guides to ensure you have selected the correct size to avoid unnecessary returns.

All returned items must be unused and undamaged in original packaging with tags. NOTE: If an item is returned out of the packaging and has to be IRONED & REPACKED you will be charged a $10 RESTOCKING FEE per item.

*** CLEARANCE ITEMS *** NO RETURNS OR EXCHANGES on SALE items. All sales final.

Prices, Products and Services are “Subject to Change”
All prices displayed and products offered for sale on the Website are subject to change without notice.

Copyright

The material within this Website, the software, design, text, images and graphics included in the website are owned by Island Style Clothing Pty Ltd and protected by copyright law under the laws of Australia and International Copyright Laws. The Website does not grant you a licence or right of use of any trademarks or logos that are displayed without the express written permission by Island Style Clothing Pty Ltd. You may not copy, reproduce or modify the content of the Website in any way unless authorised in writing by Island Style Clothing Pty Ltd.

Permissions

You may request permission to use the copyright materials on this website by writing to Island Style Clothing Pty Ltd via aloha@islandstyleclothing.com.au or by post to 3/38 Lysaght Street, Coolum Beach, QLD 4573, Australia.

Contact Details

For any further questions, please feel free to contact us via the below contact details.

CONTACT FORM

Within Australia: 0498 116 390
Outside Australia: +61 498 116 390

Email: CLICK HERE TO EMAIL US