Custom Clothing FAQs
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Please reach out to our friendly customer service team so we can assist with any query you may have.
Ordering & Pricing
Our minimum order for custom Hawaiian shirts is 20 pieces per design. You can mix eligible men’s, women’s and kids’ shirts, long-sleeve shirts and shorts in the same design to reach the minimum.
Polo shirts have a separate minimum of 20 pieces, while custom bucket hats and hi-vis work shirts have a minimum of 50 pieces per design.
Custom Hawaiian shirts are $65 AUD each for orders of 20–49 pieces, including GST, with discounts available for larger quantities.
Our custom design service and standard delivery within Australia are included. We’ll confirm the full cost of your chosen garments and any optional extras before you proceed.
Yes! You can mix eligible men’s, women’s and kids’ shirts, long sleeves and shorts within the same design. Everyone can choose a suitable fit while keeping your group coordinated.
Polos, bucket hats and hi-vis workwear have separate minimum order requirements. Let us know what you have in mind and we’ll confirm the available combinations.
Send us your approximate quantity, preferred garments, design ideas and required delivery date. If you have a logo, brand colours or inspiration images, include those too.
You don’t need to have everything worked out. Our team can help you explore the options and prepare a quote.
No. An approximate quantity is enough to get started with your enquiry and design.
Before production begins, we’ll need your final sizes, garment styles and quantities, along with your artwork approval and deposit.
Yes, please contact us when you’re ready to reorder and we’ll confirm current pricing, minimum quantities and production times.
Keep in mind that small colour variations can occur between separate production runs.
Design & Artwork
Not at all! Our custom design service is included.
Whether you have a detailed concept or just a few ideas, our Sunshine Coast design team can create a pattern featuring your colours, logos and chosen graphics.
We can incorporate your logo, brand colours, flowers, palms, animals, equipment, vehicles, landmarks, team references and more.
Your design doesn’t have to be tropical. We can create something playful, understated or specific to your business, club or event. Please make sure you have permission to use any artwork or logos you supply.
Vector files such as AI or EPS are preferred because they can be resized without losing quality. If you don’t have these, send the highest-resolution files available and we’ll check whether they’re suitable.
Brand guidelines, Pantone colours and inspiration images are also helpful.
Absolutely. You’ll receive a creative presentation with your proposed pattern and garment mock-ups to review.
You can provide feedback and request changes before approving the final artwork. Production begins once the design and order details are approved and your deposit has been received.
We can use your Pantone references or brand colour codes to guide the design and achieve the closest practical match.
Colours can appear differently on screens and vary between fabrics, so an exact match cannot be guaranteed. If colour accuracy is especially important, let us know early so we can discuss suitable options.
Yes. We can include a chest pocket with your printed logo as part of your custom Hawaiian shirt design at no extra cost.
Tell us whether you’d prefer a solid-colour pocket, a patterned pocket or no pocket, and we’ll show the proposed option in your mock-ups.
Fabrics, Styles & Sizing
Our custom range includes men’s/unisex shirts, women’s shirts, women’s crop shirts, kids’ shirts, long-sleeve shirts, shorts, polos, bucket hats and hi-vis work shirts.
Available fabrics, sizes and minimum quantities vary by product. We can help you choose the right combination for your group.
Our custom Hawaiian shirt fabrics include:
- Cotton: A breathable natural fabric with a more structured feel.
- Rayon: Soft and lightweight with a relaxed, flowing drape.
- Cotton/rayon blend: Combines softness with some structure.
- Recycled stretch: Offers flexibility and added stretch.
Polos use birds-eye mesh, while our work shirts use cotton drill. If you’re unsure, tell us how and where the garments will be worn and we’ll help you choose.
Yes! You can mix eligible men’s, women’s and kids’ shirts, long sleeves and shorts within the same design. Everyone can choose a suitable fit while keeping your group coordinated.
Polos, bucket hats and hi-vis workwear have separate minimum order requirements. Let us know what you have in mind and we’ll confirm the available combinations.
Compare the measurements on our size chart with a similar garment you already own and like the fit of.
Please check each person’s measurements rather than relying only on their usual size, as sizing differs between brands. Our men’s/unisex shirts have a relaxed fit, while the women’s cut is shorter and more fitted.
Payments & Order Support
For standard custom orders, we require a 50% non-refundable deposit before production begins. The remaining balance is due when your order is complete, before dispatch.
Orders placed directly through our online design tool follow the payment process shown at checkout.
Please check your final artwork, sizes, styles and quantities carefully before approving production.
If you need to make a change, contact us straight away. Once printing or manufacturing has started, changes may no longer be possible and could involve additional costs or delays.
Because your garments are made specifically for your order, we don’t accept returns or exchanges for change of mind or incorrect size selection.
If you receive an incorrect or faulty item, please contact us with your order details and clear photos so we can investigate and help resolve the issue.
Our friendly Sunshine Coast team is here to help with design ideas, garment options, sizing and order enquiries.
Email custom@islandstyleclothing.com.au or submit a custom clothing enquiry with your approximate quantity and deadline.
Custom Shirts & Shorts Pricing
Mix and match eligible men's, women's, kids' shirts and shorts within the same custom design. The more pieces you order, the lower your price per piece.
| Quantity | Price Per Piece – AUD | Price Per Piece – USD |
|---|---|---|
| 20–49 | $65 | $45 |
| 50–74 | $60 | $41 |
| 75–99 | $55 | $38 |
| 100–149 | $50 | $35 |
| 150–249 | $48 | $33 |
| 250–499 | $45 | $31 |
| 500+ | Contact Us | Contact Us |
AUD prices are per piece, include GST and are based on your total eligible order quantity. Men's, women's, kids' shirts and shorts can be mixed and matched within the same custom design to reach your quantity tier.
USD pricing is indicative only and may vary depending on the exchange rate at the time of invoicing.
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I want to make an order. What do you need?
Please send your logo in a high resolution (preferably .ai or .eps) file format. These are both vector art files which allow the artist to resize and make any necessary changes without recreating the logo. If you don't have either of these, you can send us a high-resolution jpeg and we’ll go from there. Tell us if you have any particular colours you’d like (Pantone colours preferred) and your design ideas, and our artists will give you a few options to start with.
How long is the entire process from start to finish?
From the date of final artwork approval, Hawaiian Shirts &/or Shorts generally take about 7-9 weeks for production. Artwork approval can take one week to a few weeks, depending on your needs and the number of revisions required. Please let us know if you have an exact deadline as soon as possible and we will let you know of our current delivery times. We can sometimes accommodate a faster turnaround time contact us custom@islandstyleclothing.com.au and we will discuss your requirements.
What is your return policy?
We take pride in our high-quality products and want you to be proud to wear them too. As everything is made-to-order to your specifications, we cannot accept returns. However, we realise that sometimes mistakes happen. If your items are not as you approved or have manufacturer defects, please contact us directly and we’ll do our best to make sure you’re completely satisfied.
Can you match colours?
We are experienced in colour matching our clothing to particular colours and logos. We utilise the Pantone colour matching system (PMS) to track colours as accurately as possible from the artwork to finished product. However, perfect colour replication is not guaranteed: PMS colours are for printing ink on paper, but we are using dye on fabric. Please note that colours can also appear different on your screen than paper or fabric and can also vary depending on the type of material you require ie cotton or rayon - generally colours pop brightest on cotton. If needed, we can request a physical sample with a placed order for you to verify the colour; however, this adds at least 2-3 weeks onto your turnaround time.
What sizes can I order Hawaiian shirts in?
We can make your order into any split of men and women’s and children’s sizes, from XS-12XL (6XL-12XL are $3 more each). Our men’s/unisex sizing is designed for a looser fit like a traditional Hawaiian shirt. Our women’s shirts are smaller/more fitted/shorter. Otherwise, they are the same cut (just with the buttons on the opposite side for the women’s shirts). Please note that women’s sizing, especially the women’s small and medium, does run small. We recommend you may want to go up a size or two for the women’s sizes or use the men’s/unisex sizing instead.View the Size Chart.
Do you guarantee delivery by a specific date?
Please notify us if you have a hard deadline, so we can establish the time frame needed to ensure your delivery date. While we do our best to ensure every customer receives their order in a timely fashion, we cannot guarantee delivery for dates that we are not given in advance. If your order is a rush order (ie, shorter than our stated general turnaround times for that item) and we must ship your order directly or overnight, you will be responsible for those shipping charges. We have no other rush fees.
How many shirts can I order?
Personalised Hawaiian shirts have a 20 piece minimum. Price savings with larger volume orders.
What are your billing terms?
Once your order is finalised, we require a 50% deposit. The balance is due before we ship your order. Note production will NOT begin without a deposit paid.
Do you have any other fees?
Your total includes the pricing for your custom shirts or shorts, any additional artwork or screen charges. Shipping charges from our headquarters on the Sunshine Coast to you is NOT included and depends on the size of your order and where you are. We will quote each order indivually. Please let us know if you need a formal quote or have any other billing concerns.
Chest Pocket?
1 x Chest pocket is included at no extra cost (usually ladies shirts have no pocket) but this can be added.
Where are you located?
Our family business is based on the beautiful Sunshine Coast, Queensland, Australia. We have two in-house designers, and our long-term manufacturing partner is located overseas.
My question isn't answered here!
No worries — we are just a phone call or email away. Contact us on 0468 318 292. Or international +61 468 318 292 or email us custom@islandstyleclothing.com.au
